Privacy Policy

Effective April 2, 2020

We recognize the sensitive nature of AlohaTrace questions, and take the security and confidentiality of your information seriously. As we describe below, your participation in this project will remain confidential. Submissions will be anonymized and posted in aggregate with other submissions. IP addresses are routinely recorded but will also remain confidential.

Who created AlohaTrace?

AlohaTrace is a collaborative effort with the National Disaster Preparedness Training Center and is supported by the Central Pacific Bank Foundation, aio (Upspring, Library Creative), and the Hawaii Executive Collaborative.

External data sources

The AlohaTrace Flight Tracker combines several data sources showing incoming flights into Hawaii. All flight information is sourced from FlightAware, a digital aviation company that operates the world’s largest flight tracking and data platform. Flight data, updated every 15 minutes, is combined with data pulled from the Centers for Disease Control and Prevention (CDC) that specifies COVID-19 risk level, community transmission status, and number of confirmed cases from the location of the final leg of the flight. Statewide passenger counts are pulled daily from the Department of Business, Economic Development & Tourism (DBEDT). The number of COVID-19 cases shown display the total confirmed cases (as reported by the CDC) at the time the flight arrived.

What information do we collect and how is it utilized?

We collect personal information such as, but not limited to, your nearest intersection and Internet Protocol address. We reserve the right to use this information internally, including but not limited to research purposes, quality assurance purposes, and correspondence with you, but we will not sell, share, rent, or otherwise reveal this information to any third party except as required by law, or to address issues of noncompliance. We may share aggregate data with third parties in a manner that will not identify you.

Who owns the data collected?

aio Digital, LLC and the National Disaster Preparedness Training Center own the, anonymized and posted in aggregate, survey responses collected by AlohaTrace.

How is it secure?

All data exchanged with this site is protected by SSL encryption, the same standard used to protect the transmission of credit card information and other sensitive data over the internet.

AlohaTrace uses cookies to enhance the quality of our service provided, including (if you choose) to revisit and update your survey response as your situation changes.

Targeted advertisements

Targeted ads or interest-based offers may be presented to you based on your activities on other websites, mobile apps, and on this website.


AlohaTrace uses MailChimp, a third-party email address management and message sending service is used to inform you of news or announcements. Email is required to receive these newsletters while first and last name is used to personalize email messages. In accordance with GDPR, users are required to give explicit consent to receiving marketing messages through an approved method of communication. This website obtains the explicit consent when a user manually checks the box within the sign-up form denoting to receive the electronic newsletter via Email. This service utilizes a double opt-in method to check that subscribers are the holder of the email and to confirm subscribing to the mailing list.

Changes to this Statement

AlohaTrace may occasionally update this privacy policy to reflect feedback and encourages you to periodically review this policy to be informed.

Contact Information

Please contact with any questions or comments.


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